Privacy Policy

At Panelopia, we value and respect your privacy. This statement explains the type of information we may collect when you visit our site, how that information is used, and the measures we take to protect it.

If you have any questions or require further clarification regarding this Privacy Policy, please contact us at info@panelopia.com or call 587-433-5187.

This policy applies strictly to information gathered through our website and its interactions. It does not cover data collected offline or through other online communication channels.

Your Agreement

By accessing and using our website, you acknowledge and accept the practices described in this Privacy Policy.

Information We May Collect

Depending on how you interact with our website, we may gather:

  • Basic contact details (name, phone number, email address)

  • Billing or shipping information when placing an order

  • Any details you share when filling out forms, requesting samples, or contacting us

  • Additional information provided in correspondence, such as inquiries, messages, or attachments

How We Use Collected Information

Your information is used for purposes such as:

  • Managing and maintaining our website’s functionality

  • Processing your requests, orders, or service inquiries

  • Personalizing and improving your browsing experience

  • Developing and enhancing products and services

  • Sending updates, offers, or promotional communications (optional)

  • Responding to questions or providing customer support

  • Detecting, preventing, and addressing security or fraudulent issues

Cookies and Tracking

Our website may use cookies to remember visitor preferences, monitor website activity, and enhance user experience. Cookies are small files stored on your device, which can be managed or disabled through your browser settings. Please note that disabling cookies may affect certain features of the site.

Third-Party Links

Panelopia may feature links to external websites. Please be aware that our Privacy Policy does not apply to these third-party platforms. We recommend reviewing their privacy policies for details about how your data is managed.

Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete data

  • Ask for the deletion of your personal information under certain conditions

  • Restrict how your information is processed

  • Object to specific uses of your personal information

To exercise these rights, please reach out to us directly. We aim to respond within 30 days of receiving your request.

Pets Policy

For the comfort and safety of all our customers, pets are not permitted inside the Panelopia showroom and at job sites. Exceptions may be made for certified service animals in compliance with applicable laws.